About this policy
Last updated January 1, 2025.
This policy explains how Subtly You may collect, use, disclose and safeguard personal information when you use the website, interact with services or contact the team.
Applicable privacy requirements
Subtly You follows applicable Canadian privacy and security requirements, including PIPEDA and, where applicable in Ontario, PHIPA.
Information you provide
Information may include your name, email, phone number, date of birth when required, consultation or intake forms, appointment requests, treatment interests, messages and form submissions. Payment information is processed securely; the clinic does not store credit card details.
Information collected automatically
The website may collect IP address, device and browser information, pages viewed, time on site, approximate location and interaction data through cookies, analytics and advertising technologies.
How information is used
Information may be used to provide clinic services, process bookings and inquiries, support treatment recommendations, respond to requests, improve the website, deliver opted-in communications, maintain records and meet legal obligations.
Sharing information
Subtly You does not sell personal information. Information may be shared with service providers, professional partners involved in care, and legal or regulatory authorities when required.
Cookies and marketing
Cookies may support website function, analytics, personalized content and advertising. Browser settings can disable cookies, although some features may not work as intended.
Marketing messages can be stopped with an email unsubscribe link or by replying STOP to SMS messages.
Security and retention
Safeguards may include secure servers, encrypted transmission, access controls and staff confidentiality training. No system is completely secure. Information is retained only as long as needed.
Your rights
Depending on your location, you may request access or correction, withdraw marketing consent, request deletion where permitted or ask for a copy of your information. Contact info@subtlyyou.ca.
Third-party links and minors
Subtly You is not responsible for external-site privacy practices. The clinic does not knowingly collect personal information from people under 16 without parent or guardian consent.
Changes and contact
This policy may be updated and a revised date will be posted. Questions may be sent to info@subtlyyou.ca.